Journal

Four Ways to Flip a Complaining Customer Into Your Best Advocate

When you work in a business, you naturally see things from your side of the fence. You can boil down customer complaints to user error. Or to problems that are difficult to diagnose. It can get jaded from where you’re sitting, where you’ve got this beautiful product your customers need to appreciate. But here’s a … Continue reading Four Ways to Flip a Complaining Customer Into Your Best Advocate